Trade Confirmations
This article will explain how to set-up transactions so that trade confirmations are automatically generated, as well as all of the areas in which trade confirmations can be viewed.
Generating a Trade Confirmation
A trade confirmation will be automatically generated from the system so long as the Confirmation Instructions on the transaction is set to Generate when closed/settled. Once the status of the transaction is set to Closed/Settled, the trade confirmation will be queued and will generate at the end of the day.
Trade confirmations are run once a day - any transaction that is set to have a trade confirmation sent out will be batched together daily, at the end of the day. If an investor has had multiple transactions set to a Closed/Settled status on the same day, only one email notification will be sent to them, if they have requested email notifications.
In the event that an investor has requested that their documents be mailed to them, you can do this by going to the Batch Statements module and navigating to the Trade Confirmation Batches area. If any trade confirmations need to be printed and mailed, there will be an Download Print Statements icon which you can click to generate a zip folder with all of the necessary trade confirmations. These can then be printed and mailed.
How to View Trade Confirmations
You can create a preview of a trade confirmation to see what it would look like if it was sent today, or you can view the historical trade confirmation that has already been generated.
Trade confirmations can be previewed by navigating to a transaction's detail page and clicking Preview Confirmation. Please note that the preview will appear as of the day it is generated. This means that it will also show today's date as well as any of the trade confirmation settings currently active.
If you would like to view historical trade confirmations, this can be done in one of two ways:
Viewing the Trade Confirmation Batches in the Batch Statement module. Clicking on Details will show you a list of all of the confirmation that were sent on the given day, where you can click the Preview to obtain a copy. In this same area, clicking the Download Print Statements arrow will generate a zip folder containing the trade confirmation of every investor who has requested communication through mail rather than email.
If an investor has activated their portal, you can access it by clicking the View Investor Portal button within their profile. Once in their investor portal, the Statements tab will contain a list of all of the trade confirmations shared with them. These will be available regardless of whether the investor is set to Print or Email as a communication preference, but will only be accessible if they have activated their account.
