- Select the Help Requests Tab within the Admin Module
- Click + Add Subject
- Under “Add Subject” complete all fields with as much detail as possible
*The position will direct where in the help drop down, this newly created topic will appear
- Assign any specific person to follow up with the all request under this topic, if no email is imputed, by default the help request will be sent to whoever you have setup in the “Support Email” under Company Details.
- Click Save